FAQs

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FAQs

Please store these chocolates in a dark place at a temperature between 18 and 21 degrees Celsius and humidity between 45% and 55%

Your order is guaranteed to arrive in perfect condition, no matter the weather, to delight you and those that receive your gifts!

If you are dissatisfied with the quality of our product, simply return the item to our store and we will offer you a replacement or if you have a gift receipt or an original receipt, a refund.

For purchases made online, your order is guaranteed to arrive in perfect condition, no matter the weather, to delight you and those that receive your gifts! If you are not completely satisfied with your order upon arrival, please contact Customer Care immediately for a prompt and courteous replacement or exchange of your item.

If you have any questions or concerns, you can contact our customer support team by phone on +971526787861 Sunday to Thursday from 9:00 am till 5:00 pm (Dubai time) or send us an email at info@njddubai.com

Yes absolutely, we do not share your account info with any third party.

To make a purchase you have to create an account using accurate information.

Yes, call the customer service immediately to make the changes. Keep the order number handy.

You will receive an acknowledgement email regarding placement and delivery of your order. If you do not receive an acknowledgement, please contact us on info@njddubai.com.

We assure you that our online payment system is safe and secure by using Secure Socket Layer (SSL) technology making it automatically encrypted.

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