Frequently Asked Questions

1. What is NJD?

NJD (Not Just Desserts) is a premium chocolate and gifting brand in the UAE, known for 3D chocolates, luxury cakes, gourmet hampers, and indulgent desserts.

2. Do I need an account to order?

No. You can checkout as a guest or create an account to save details and track orders.

3. What payment methods do you accept?

We accept Visa, MasterCard, and secure online payments.

4. Do you offer same-day delivery?

Yes, we provide same-day delivery in Dubai for selected chocolates and cakes.

5. Do you deliver outside Dubai?

Yes. Across the UAE, we offer scheduled and pre-order deliveries for all gifts and hampers.

6. Can I track my order?

Yes. You’ll receive updates once your order is confirmed until it’s delivered.

7. Can I customise my gifts?

Absolutely. We provide personalised chocolates, customised cakes, and gift wrapping for all occasions.

8. How long does a refund take?

Refunds (if approved) are processed within 10–30 working days.

9. Do you ship internationally?

Currently, NJD delivers across the UAE. For international requests, please contact our team.

10. How can I contact NJD?

You can reach us via WhatsApp, live chat, email, or phone.

Email Id:  info@njddubai.com 

Tel: 04 395 7004

Corporate gifting inquiries
Email Id: corporate@njddubai.com

Tel:+971 54 427 5534